Shipping Policy

1. Shipping Information

At KCBats, we are committed to delivering your cricket equipment to you in a safe and timely manner. This Shipping Policy outlines our procedures and practices regarding the shipment of your orders.

2. Shipping Options

We offer various shipping options to accommodate your needs, including standard and expedited shipping. The availability of shipping methods may vary depending on your location and the items in your order. The estimated delivery times and costs associated with each shipping option will be provided during the checkout process.

3. Order Processing Time

We aim to process and ship your order as quickly as possible. Please allow 1-2 business days for order processing before your order is shipped. Orders placed on weekends or holidays may be processed on the following business day.

4. Shipment Tracking

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. This number allows you to monitor the status and location of your package in real-time. Please note that tracking information may take some time to become available after your order is shipped.

5. Shipping Costs

Shipping costs are calculated based on factors such as the shipping method selected, the destination address, and the weight and dimensions of the items in your order. Shipping costs will be clearly displayed during the checkout process. Any applicable taxes or duties will be the responsibility of the customer.

6. Shipping Restrictions

KCBats ships to a wide range of locations. However, some products may be subject to shipping restrictions or additional charges based on your location. It is your responsibility to ensure that the items you order comply with your local customs and import regulations.

7. Delivery Times

The estimated delivery times provided during the checkout process are approximate and may vary based on factors beyond our control, including the shipping method, location, and carrier. While we make every effort to meet the estimated delivery times, we cannot guarantee specific delivery dates.

8. Missing or Damaged Items

If you receive a damaged or incomplete order, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure that you receive the correct and undamaged items as quickly as possible.

9. Contact Us

If you have any questions or concerns about our Shipping Policy or your specific order, please don’t hesitate to contact us. Our customer support team is here to assist you and provide any necessary information to ensure a smooth shipping experience.

Thank you for choosing KCBats for your cricket equipment needs. We appreciate your trust in us, and we are dedicated to delivering your orders efficiently and securely.